Contact us

Downtime for online forms

Some forms will be unavailable from 00.00-7.00am on Saturday 23 November. If you need to submit a form, please try again later.

Some council offices are closed to drop in visitors. Please check before visiting.

Online

Use our online form to help us handle your enquiry as quickly as possible.

Telephone

Main number - 0344 800 8020
Text Relay 18001 0344 800 8020

Our normal telephone operating hours are 9am to 5pm Monday to Friday. You can call at any time for out of hours emergency social care and highways support.

Post

You can write to us at:

Norfolk County Council
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH

Other ways to contact us

Twitter (opens new window)
Facebook (opens new window)
Social care emergency team (out of hours)
For all media enquiries contact our press office
For HR enquiries (for current NCC employees) go to myNet

If you contact us using any of the methods above, your information may be recorded and we may share this with third parties and other agencies to answer your query or provide a service to you. To find out about how we use your information read our Norfolk County Council privacy notice.