Parking at County Hall
The following groups of visitors can park on the main forecourt, free of charge. Please approach the kiosk at the main barriers for a permit.
- Norfolk Records Office customers
- Norfolk registrar services customers
- Vehicles displaying a Blue Badge
- Visitors attending a Blue Badge assessment
- Passport enquiries
- Visitors wishing to use vehicle charging facilities (see guidance at the bottom of this page)
All other visitors between 7am and 4.30pm must use the pay on foot car park. Turn left off the main driveway, before the main barriers. Directions to County Hall (Google Maps). (opens new window)
Take a ticket on entry and put it into the slot at the exit barrier to exit. If you stay longer than one hour you will need to pay at the machine before you leave.
Only debit and credit cards are accepted. You will need to leave the car park within 15 minutes after you have paid.
- Up to one hour - free
- Up to two hours - £1
- Over 2 hours up to 4 hrs - £4
- Over 4 hrs up to 12 hrs - £5
- More than 12 hrs - £15
After 4.30pm visitors may approach the kiosk at the main barrier for entry to the main car parks.
We cannot guarantee a parking space, apart from Blue Badge holders. Please consider alternative transport means to get to County Hall.
If the pay on foot car park is full, ask at the kiosk at the main barriers. An alternative may be available, but you may need to be prepared to leave the site to find public parking.
We operate Automatic Number Plate Recognition (ANPR) cameras in our car park at County Hall. For more information about how we use your personal data (including ANPR footage), please read our:
Charging your vehicle at County Hall
You can charge electric or plug-in hybrid vehicles during your visit to County Hall. Charge points are available on the forecourt area.
About the chargers
- There are 23 fast (7kW) charging sockets, two of which are in disabled parking bays. These are Type 2 sockets which are the most common in the UK. You will need to bring your charging lead with you.
- There are also two rapid (50kW) charging sockets. These are CCS Type 2 sockets with the charging leads attached to the unit.
- Charging is 45p per kWh for the fast charges and 55p per kWh for the rapid charger. We will review these rates periodically.
How to use the chargers
- Download the Blink Charging app and follow the steps to install on your phone. A QR code is also available on the charge points which you can scan to download the app. Use the app to:
- Check availability of charging sockets
- How your charge is progressing
- Managing payment
- When the charge is initiated, the app may apply a holding fee of £35. It will charge the correct amount once the charging session is complete. This process is like "pay at pump" at petrol stations.
- You don't need to reserve a space at the moment. Park up, plug in and off you go.
Where to go for help
If you have a problem using the charging station or app contact Blink for 24/7 support on 0330 111 0076 or support@blinkcharging.co.uk. You will need to quote the device ID which is on the charge point, for example 1989-10.
If you notice any damaged chargers, let Norse Helpdesk know on 0333 0155 777 or norse.helpdesk@norsegroup.co.uk.
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