Report a highways problem
As the Highway Authority, Norfolk County Council maintains most of the 6,000 miles of roads in Norfolk, except:
- Trunk roads (the A11 and A47) are managed by National Highways
- Private roads are maintained by their owners
- Street lights - report a problem to our contractor, Amey
For information on our response times, read our Transport Asset Management Plan.
Roads, pavements and cycleways problem types
Potholes
Large holes on the road, path or cycleway surface
Drainage and flooding
Standing water, ditches, blocked drain, flooded property, impassable road
Highways damage (excluding potholes)
Cracks or other damage excluding potholes to a road
Hedges and trees
Trees or hedges that have fallen into the road or are leaning, unstable, diseased or dying
Streetlights
Broken, missing or problems with streetlights
Manhole cover
Broken, missing or rocking manhole cover
Grass, weed or verges
Overgrowth creating issues or obstructions
Road signs and posts
Damaged, missing or dirty road and warning signs
Obstructions, spillages and mud
Thick mud, soil, stones, embankment slips, large branches and illegal road signs
Road markings
White and yellow, stop or give way lines
Surface dressing
Bleeding tarmac or missing chippings of a road
Traffic lights
Damage or fault to traffic lights or signals
Street furniture
Damaged, missing or unsuitable condition of roadside fences or barriers
Cat eyes and studs
Damaged, obstructed or missing cats eyes or studs
Bridges
Structural damage or significant obstructions restricting water flow
Winter maintenance
Damaged grit bins
Public right of way or trail problem types
Overgrown surface
Surface vegetation affecting use of public rights of way or trails
Overgrown trees or bushes
Trees or bushes affecting the use of public rights of way or trails
Damaged or missing sign
Damaged or missing finger posts or way-marker signs
Obstruction (man-made)
Obstructions preventing use of public rights of way or trails, including unauthorised gates or barriers
Surface condition
Unsuitable surface condition affecting use of public rights of way or trails
Crops or ploughing
Crops or ploughing affecting public rights of way or trails
Gate or barrier
Damaged, missing or problematic gates or barriers
Tree dangerous or fallen
Large vegetation that is affecting the use of, or may cause harm to users of, public rights of way or trails
Misleading sign
Finger posts, way-marker or other signs displaying incorrect, illegal or unsuitable information
Bridge
Damaged or missing bridge
Illegal or vehicle use
Inappropriate or illegal use of a public right of way or trail
Flooded path
Standing water affecting public rights of way or trails
Stile damaged, too high or other
Unusable stiles due to damage or misplacement
Animals
Animals affecting use of public rights of way or trail
Steps damaged or other
Damaged or missing steps
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