Accessibility statement for Emergency Closures

This accessibility statement applies to www.disruptions.norfolk.gov.uk.

This website is run by Norfolk County Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

Technical information about this website's accessibility

Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email webaccessibility@norfolk.gov.uk

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email webaccessibility@norfolk.gov.uk

We'll consider your request and get back to you in 3 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 22 May 2023. The statement was last reviewed on 28 November 2024.

This website was last tested in November 2024. Norfolk County Council's Digital Customer Experience Team carried out the test.

We tested the website www.disruptions.norfolk.gov.uk using automated and manual tests. We used:

• Accessibility Insights for Web browser extension
• Browser developer tools
• Web Developer browser extension
• Stylus browser extension
• Colourcontrast.cc browser extension
• NVDA