How to create accessible content

Anyone who creates or commissions content for our websites must make sure it's accessible.

Our websites include public facing websites, like www.norfolk.gov.uk. They also include internal websites, like our intranet (myNet) and SharePoint sites.

Accessibility

The word 'accessibility' can have different meanings depending on what you are talking about. When we talk about accessible online content, it means a disabled user can complete an online action in a similar time/effort as someone without a disability. GOV.UK explain more about what accessibility means.

Web content

Web content is any form of information or communication on a website. For example, PDFs, Word documents, forms, web page text, videos, audio files, diagrams, images and spreadsheets.

These guides take you through what you need to do, step-by-step. We also explain why you must make content accessible.