Feedback and complaints

We welcome your comments, complaints and compliments about Adult Social Services. They help us improve our services and put things right if they go wrong.

Feedback

To leave feedback about a service you are, or an adult you know is, receiving:

• Complete a short questionnaire: Norfolk Adult Social Services Department feedback form 
• Phone: 0344 800 8020

Complaint

If you want to make a complaint, you can find more information in our adult care complaints policy.