Information for homeowners

As a homeowner there are certain steps you can take to protect your home.

The pages below provide hints and tips on how you can protect your home, implement sustainable drainage and conserve water.

Flooding emergencies

If there is any risk of danger to people, property or the environment from floodwater you should not hesitate to ring 999.

If you think that water is coming from a sewer or water mains, call Anglian Water on 0800 771 881 straight away.

If you own land next to a watercourse, you are a riparian owner and have responsibilities and rights

You need to apply for consent for works that affect the flow of an ordinary watercourse

Sewage systems that are not owned and maintained by Anglian Water

Information for property owners on flood protection and sustainable drainage

Steps you can take to reduce the amount of water wasted

Eligible households can apply for a grant of up to £5,000

A register of structures or features that are likely to have a significant effect on a flood risk in its area

Flooding safety advice and what to do in a flood