What is the Internet of Things?

The internet we all use today is designed for people to share information. As well as people sharing information over the internet, physical devices and objects (things) can share information too.

Objects with embedded sensors can exchange data and allow actions to happen. For example, you can ask Alexa or Siri for the weather forecast, watch your delivery rider's progress on a map, or turn on your lights or your heating with your phone. That's using the Internet of Things (IoT).

How does it work?

Devices and objects with built in sensors capture small packets of data about their status or information from their surroundings. The data is encrypted and securely sent to IoT gateways and then transmitted across the internet to display data and create actionable content on dashboards and mobile apps.

Now, more and more devices are connected to the internet in various ways. If you have an Amazon Alexa or a Google device, or a doorbell or thermostat that communicates with an app on your phone, these are all examples of Internet of Things in the home. New washing machines, dishwashers, toothbrushes and kettles can have an app associated with them which can communicate with you. It's a way of objects delivering useful information such as "the washing is finished" or "your heating has turned on."

In the same way that the Internet of Things can be useful at home, it can be incredibly useful outside. Norfolk County Council is leading the way in using IoT across the county, using sensors to collect data in order to enhance business processes, make better decisions, improve efficiency and save money.

Internet of Things technology can be used in many ways, for example:

Smart High Streets

  • Measuring the temperature of the road surface to decide if gritting is required in the winter
  • Bin sensors to tell workers to collect and empty them
  • Sensing faults in traffic signals

Health and social care

  • Letting carers and family members know that people living alone are OK by sensing if the kettle was boiled first thing in the morning, or if the heating is turned on.

Environmental

  • Capturing water height and flow in remote locations to highlight areas at risk of flooding
  • Weather data, such as rain fall, temperature and humidity.
  • Capturing footfall in sensitive environmental areas or along the cycle and footpath network

Farming and Agriculture

  • Soil moisture
  • Leaf wetness
  • Rain fall
  • Tracking important farming assets
  • Gate sensors

Hospitality

  • Incentivising sales
  • Tracking Visitors

Education

  • Supporting learning, awareness and increasing skills and understanding.

How does it help Norfolk?

What if we use the Internet of Things at a city or county level to create smart places? So road junctions can tell you if they are congested, rubbish bins can say when they need to be emptied, rivers can say when the water level is getting close to flooding, parking spaces can say whether they are empty or occupied. The thinking is that all this extra information will allow cities, towns and rural communities to run smoothly, making them better places to live and work and allow the more remote areas of our county to become better connected.

It also creates an opportunity for new businesses in the region to develop in this emerging sector.

We're already trying out new ways to improve our services. Read about how the internet of things is already working in Norfolk.

Contact us

If you would like to learn more about what we are doing across Norfolk or if you've got an idea about how you can use this technology, get in touch with us. Email in@norfolk.gov.uk.

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