Help and advice with benefits
If you receive a social care package from us or are a care leaver, you can contact our Welfare Rights Unit for benefits advice. They offer free specialist help and advice over the phone, or face-to-face in your own home if you prefer.
The Welfare Rights Unit can support you by:
- Completing checks to make sure you are receiving all the money you are entitled to
- Helping you with your application
- Helping you with appeals if your payments have been stopped
- Representing you at tribunal hearings
Contact the Welfare Rights Unit by calling 01603 224447 or emailing us at welfarerights@norfolk.gov.uk
Other places to find help
- The GOV.UK website has more information about benefits and how to claim them
- Citizen's Advice has information about benefits, tax credits, council tax and housing costs
- Age UK offers free, confidential advice if you are over state pension age
- The Money Advice Service has further information and advice about the benefits system
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