Cancel, postpone or change a marriage or civil partnership booking

After you submit your form please bear with us and we will contact you soon to discuss your ceremony plans.

To cancel, postpone or change a marriage or civil partnership ceremony booking, complete our change request form (opens new window). A member of our team will contact you to discuss what you need.

If you cancel your booking 12 weeks or more before the ceremony you will be refunded the total amount you have paid, minus the £200 reservation fee. If your cancel less than 12 weeks before the ceremony no refund will be given.

If you wish to postpone your booking we can keep your ceremony live in our system for up to 6 months, in which time we ask for you to get back in touch with us with a new ceremony date / venue so we can reinstate your booking. There is a £30 administration fee that applies to reinstate this.