Market shaping

The extent of the financial challenges and the workforce challenges means that we can't continue to do what we have always done. We need to work with providers, people who access services and health and social care to re-shape the market and ensure that people are clear about what they can expect by way of services and support.

There are a number of projects in train that will support the market shaping transformation needed so that we are able to meet our aim of providing people with the right support, at the right time in the right place. These projects include:

Connecting communities transformation programme

• Vision: To support people to be independent, resilient, and well
• Aims: To help people in Norfolk access the right service for them at the right time

Home care strategic review

• Vision: To create a strong and responsive home care market
• Aims: To create a home care market that is sustainable, that has the capacity needed to meet current and future demand and which is delivering 'good' or 'outstanding' quality of care

Collaborative care market review

• Vision: To support the development of a sustainable care market that provides high quality care to people across Norfolk and Waveney
• Aims: To support the development of a sustainable care market that provides high quality care to people across Norfolk and Waveney, and to increase cost efficiencies, by delivering closer alignment across Norfolk County Council and the Norfolk and Waveney NHS integrated care board