Change your address or contact details

If you use our services and your details have changed, use our online form to update your information.

Services include:

Adult education
Adult social care
Libraries
School admissions
School or college transport

Update your My Norfolk account

We can't change your My Norfolk account details for you. You'll need to do that yourself by signing in to your My Norfolk account. This is to protect your personal information.

Update your details by post

If you prefer to let us know by post, send us your old contact details and your new contact details. Include:

Name
Address
Date of birth
Contact telephone number

Tell us which services you registered for.

Let us know when you want the new details to take effect.

You'll also need to include a copy of one of the following, as proof of your identity. Please do not send original documents.

Your driving licence
Council Tax bill
Council or housing association rent card
A recent electricity, gas or telephone bill

You do not need to send proof of identity for school and college transport changes unless you're changing your address.

Send everything to:

Customer Services
Norfolk County Council
County Hall
Martineau Lane
Norwich
NR1 2DH