Channel Panel privacy notice

What this document is for

This privacy notice provides details on how we, Norfolk County Council, use your personal information for the purposes of hosting and providing the Channel Panel. The Channel Panel is multi-agency panel to identify and support individuals susceptible of being drawn into terrorism. The Channel Panel forms part of the Prevent Strategy.

By 'use' we mean the various ways your personal information may be processed including storing and sharing the information.

Further details

We also provide the following details in our general privacy notice on our website:

Who we are,
Your rights under the UK General Data Protection Regulation (the GDPR); and
How to exercise them

You can also ask us for a copy of this information.

What we use your information for

We use the information about you to:

Assess the appropriate way to support you;
Create a tailored plan to support you;

We also use this information to assess the quality of our services and evaluate and improve our policies and procedures. We may also use information in other ways compatible with the above.

What personal data we collect and use about you

We will collect and use:

Name, Date of Birth and Contact Details;
Living Arrangements;
Family and Personal Relationships
Education History;
Lifestyle;
Any additional relevant factors who share with us.

We may also collect and use information about:

Health (Emotional and Mental Health)
Health (Physical Health)
Substance Use and Dependency
Religious, Philosophical, and/or Ideological beliefs

This information is classed as "special category data" under the GDPR. We may only collect these data when it is relevant and for the purposes described above.

We also collect information concerning criminal convictions and offences.

The GDPR includes safeguards to protect the use of your special category data and criminal conviction data. Further details can be found on our website in the document named 'Special category data and criminal offences data policy' which sets out our procedures for compliance with the principles of the GDPR and the retention and erasure of this information.

Who provides this information

We receive this information from the following organisations (this varies on a case-by-case basis):

Constabulary (Police Prevent Team)
Education Provider (such as a teacher)
Social Worker
General Practitioner (doctor)
Mental Health Practitioner
Housing Officer
Probation Officer
Family and/or Friends (if they contact us)
Any other professional working with you.

Who we share your information with

We may need to share your information with external partners to put your tailored support plan into action, these include:

Other Members of the Channel Panel (so that your support plan can be implemented)
The Home Office (monitor the effectiveness of the Channel Panel)
Intervention Providers (specialist mentors)
Life Skills Providers (provide training on life skills)
Health Professionals (such as therapists, and counsellors)
Drug and Alcohol Support Providers (to assist with Drug and Alcohol use)
Education Providers (to arrange education and skills training)
Careers Providers (to arrange career support)
Family Support providers
Housing Support (to provide assistance with living arrangements)

Any information which is shared will only be shared on a need to know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.

Your personal information will also be shared with third parties contracted by the County Council to provide a service to the County Council. These service providers are known as data processors and have a legal obligation under UKGDPR and to the County Council to look after your personal information and only use it for providing that service. For example, this includes Microsoft, when we use their systems for our IT solutions.

How the law protects you and the legal basis for processing your information

We have legal grounds under the GDPR to process this information because it is necessary for the performance of a task carried out in the public interest and the task has a clear basis in law: Section 36 of the Counter Terrorism and Security Act 2015.

We have legal grounds to process (including share) special category data and criminal convictions data because it is necessary for reasons in the substantial public interest and in the exercise of a statutory function. (The statutory functions are the same as the statutory powers and duties referred to above)

How long will we keep your personal information for

If you are assisted by the Channel Panel, we keep the information about you for six years after your twelve-month review. If you are not assisted by the Channel Panel, after being referred, we keep the information about you for six years from the referral date. After this time the information about you is securely destroyed.

If we need to use your information for research or reports, your information will be anonymised (you cannot be identified) The information will continue to be used in a summarised and anonymised form in any research reports or papers that are published. The anonymised information in the papers may be of historic interest and may be held in public archives indefinitely.

How we keep your information

The information is stored electronically, on the County Council's network including records management systems.

We do not process your information outside of the UK and European Economic Area.

Automated decision making

We do not make automated decisions about you.

Changes to this notice

We may amend this privacy notice at any time so please review it frequently. The date below will be amended each time this notice is updated.

This notice was created in May 2024.