Adult Learning: Your rights as a learner
Our promise to you...
- We help and protect you from the actions, language or behaviours of others including extremism
- You receive the support and information you need to successfully progress and achieve your goal
- You are given the opportunity to feedback and influence decisions we make about our service
- You have access to consistently good quality learning opportunities in your community or online
- You feel and are safe; any concerns you have will be taken seriously and followed through appropriately
- We keep you regularly updated with current guidelines, requirements and advice in respect of your health and safety
- We give you accurate and full information about our courses, policies and procedures
- We comply with our policies and abide by the law
- You are not bullied, harassed or discriminated against
- Your dignity and rights are always recognised and respected
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