How to pay for post16 transport

Tell us how you want to pay when you Apply for the post 16 travel scheme. Do not send any money with your application, we will ask for payment once we've processed it. 

You can pay by credit/debit card, by cheque or by postal order.

The payment request will show the duration of travel you are applying for, but it is not possible at this payment request stage to tell you the exact travel arrangement we are offering.

Online

You can pay for post16 transport online. You will need your customer reference number and child's date of birth. If you don't know your customer reference number you can find it by using our travel pass search form.

By telephone

Use our 24-hour automated telephone payment line and pay by debit or credit card.

By post

Alternatively you can send a cheque or postal order, together with the remittance slip enclosed with your original letter, to:

Travel and Transport
Norfolk County Council
Norwich
NR1 2DH

Cheques should be made payable to Norfolk County Council and have the student's name and customer reference number written on the back.