Report a highways problem
As the Highway Authority, Norfolk County Council maintains most of the 6,000 miles of roads in Norfolk, except:
- Trunk roads (the A11 and A47) are managed by National Highways
- Private roads are maintained by their owners
- Street lights - report a problem to our contractor, Amey
For information on our response times, read our Transport Asset Management Plan.
Roads, pavements and cycleways problem types
![](/image/19362/Highways-Potholes/gi-responsive__100.png?m=1701471790330)
Large holes on the road, path or cycleway surface
![](/image/20948/Highways-Car/gi-responsive__100.png?m=1701472137237)
Standing water, ditches, blocked drain, flooded property, impassable road
![](/image/18688/Highways-Damage/gi-responsive__100.png?m=1701471612053)
Cracks or other damage excluding potholes to a road
![](/image/18588/Hedges-And-Trees2/gi-responsive__100.png?m=1701471587393)
Trees or hedges that have fallen into the road or are leaning, unstable, diseased or dying
![](/image/19397/Streetlights/gi-responsive__100.png?m=1701471797710)
Broken, missing or problems with streetlights
![](/image/19028/Manhole/gi-responsive__100.png?m=1701471713033)
Broken, missing or rocking manhole cover
![](/image/19258/Grass-Weed-And-Verges/gi-responsive__100.png?m=1701471769357)
Overgrowth creating issues or obstructions
![](/image/20423/Roadsigns/gi-responsive__100.png?m=1701472023710)
Damaged, missing or dirty road and warning signs
![](/image/21280/Obstructions-Spillages-And-Mud2/gi-responsive__100.png?m=1701472208383)
Thick mud, soil, stones, embankment slips, large branches and illegal road signs
![](/image/19293/Road-Markings2/gi-responsive__100.png?m=1701471775727)
White and yellow, stop or give way lines
![](/image/19921/Surface-Dressing2/gi-responsive__100.png?m=1701471913520)
Bleeding tarmac or missing chippings of a road
![](/image/19163/Traffic-Lights2/gi-responsive__100.png?m=1701471749877)
Damage or fault to traffic lights or signals
![](/image/18567/Street-Furniture2/gi-responsive__100.png?m=1701471583010)
Damaged, missing or unsuitable condition of roadside fences or barriers
![](/image/21753/Cats-Eyes/gi-responsive__100.png?m=1701472307717)
Damaged, obstructed or missing cats eyes or studs
![](/image/21991/Bridge/gi-responsive__100.png?m=1701472365397)
Structural damage or significant obstructions restricting water flow
![](/image/21520/Winter/gi-responsive__100.png?m=1701472257967)
Damaged grit bins
Public right of way or trail problem types
![](/image/20629/Overgrown-Surface2/gi-responsive__100.png?m=1701472067793)
Surface vegetation affecting use of public rights of way or trails
![](/image/19287/Overgrown-Tress-And-Bushes/gi-responsive__100.png?m=1701471774730)
Trees or bushes affecting the use of public rights of way or trails
![](/image/19379/Damaged-Or-Missing-Sign2/gi-responsive__100.png?m=1701471793607)
Damaged or missing finger posts or way-marker signs
![](/image/21704/Obstruction-Prow/gi-responsive__100.png?m=1701472299237)
Obstructions preventing use of public rights of way or trails, including unauthorised gates or barriers
![](/image/20827/Surface-Condition2/gi-responsive__100.png?m=1701472111190)
Unsuitable surface condition affecting use of public rights of way or trails
![](/image/21589/Crops/gi-responsive__100.png?m=1701472271127)
Crops or ploughing affecting public rights of way or trails
![](/image/20508/Gates/gi-responsive__100.png?m=1701472041137)
Damaged, missing or problematic gates or barriers
![](/image/22032/Fallen-Tree/gi-responsive__100.png?m=1701472374520)
Large vegetation that is affecting the use of, or may cause harm to users of, public rights of way or trails
![](/image/21299/Misleading-Sign2/gi-responsive__100.png?m=1701472211713)
Finger posts, way-marker or other signs displaying incorrect, illegal or unsuitable information
![](/image/21667/Prow-Bridge2/gi-responsive__100.png?m=1701472291297)
Damaged or missing bridge
![](/image/19015/Illegal-Vehicle/gi-responsive__100.png?m=1701471707840)
Inappropriate or illegal use of a public right of way or trail
![](/image/19295/Flooded-Path2/gi-responsive__100.png?m=1701471776147)
Standing water affecting public rights of way or trails
![](/image/18940/Stiles/gi-responsive__100.png?m=1701471671573)
Unusable stiles due to damage or misplacement
![](/image/20235/Animals2/gi-responsive__100.png?m=1701471980823)
Animals affecting use of public rights of way or trail
![](/image/19471/Steps/gi-responsive__100.png?m=1701471815640)
Damaged or missing steps