Client Hardship Service policy

Eligibility

To be eligible for the scheme, you must:

Be aged 16 or over
Be able to prove current residence in Norfolk
Be on a means-tested benefit
Require further resources to either meet your basic needs or those of your dependents, or establish a home in the community

We'll consider available information on income and expenditure to support with money management and budgeting.

We will consider all requests will on an individual basis, with due account given to your vulnerability and personal circumstances. You or your support worker will be contacted to ensure the service is bespoke and personal.

The fund is discretionary. All requests will be considered and social value will be an integral part of the assessment by the CHS Advisor.

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