Guide to disability related expenses

What happens after you make your claim

The DRE team will assess your claim. They will write to you to explain what your DRE amount is and why the expenses have been included. If some of the expenses that you claimed are not included in your DRE amount, they will explain the reasons why.

You will not physically receive any money paid to you if your DRE claim is successful but the amount you pay to Norfolk County Council each week for your care will be reduced. For example, if you have been assessed to pay £100 per week for your non-residential care, and your DRE allowance amount has been calculated at £10 per week, you will only be charged £90 per week from the date you made your claim.

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