MyNorfolk account

How to change your MyNorfolk account details

MyNorfolk account update

We have recently made changes to improve the MyNorfolk account. If you haven't signed in for a while, you'll be invited to update your account to submit certain requests. You can still use the same email address and password to sign in, but you will need to provide some contact information again.

You won't be able to see requests you made before 13 May 2024, but you'll still get email updates on these requests. We have also reduced the range of services we offer in the account temporarily. We're sorry for this inconvenience.

Currently, you can't update details relating to your login (eg email address), but we will be restoring this function shortly. If you urgently need to update your login details, please contact us on 0344 300 8020.

Sign in to MyNorfolk to change your details

Fostering and adoption

If you need to update your Children's Services online details, contact your allocated worker. If you do not have an allocated worker, contact us for support.

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