Help to complete the SEND survey

How we can support you to complete the Norfolk SEND survey in 2025.

The SEND surveys are available to complete online. We can offer support to help you complete the survey online and provide alternative versions and formats.

Alternative versions and formats

Children and young people's survey, for those aged 25 and younger

Online

There are three ways children and young people can view their online survey:

Standard text
Widget - words with symbols
Easy Read - words with pictures
Group response

Paper

We can supply a paper copy of the children and young people's survey in standard text, widget or Easy Read format. Email send@norfolk.gov.uk to ask for a copy in your preferred format.

Braille

We can provide a Braille version of the children and young people's survey. Email send@norfolk.gov.uk and ask for a copy.

Parent carers' survey

We can provide a paper version of the parent carers' survey or a paper version with the questions in your own language. Email send@norfolk.gov.uk to ask for a copy in your preferred format.

Free wi-fi and computer access

All 47 of Norfolk's libraries provide free use of computers and public wi-fi access.

1:1 support to complete the survey

Get support from the SEND Local Offer team

Our SEND Local Offer team can:

Support you over the telephone to complete the survey
Find someone in your local community to help

Email send@norfolk.gov.uk and let us know how we can help you.

Get support from Norfolk SEND IASS

The friendly engagement and advice workers at Norfolk SEND IASS (Information, Advice and Support Service) regularly visit Norfolk libraries. They can help you to complete the SEND survey and give advice on your child's support needs.

Find out when they will next be in your area.

Get support from Your Tech Skills for Life team

During January and February 2025, community tech coaches can help you to complete the SEND survey. The team will be at venues across the north, east and west of Norfolk and can offer face-to-face support.

Our friendly community tech coaches can help you to access laptops, tablets and internet data and give advice about affordable broadband. They can also teach you skills to make technology easier to use and give you the confidence to use the internet safely. Best of all, it's free!

The Your Tech Skills for Life team will be at the following locations on various dates to help you.

Acle

The team will be at Acle Library, Bridewell Lane, Acle, NR13 3RA on:

Thursday 16 January 2025, 9.30am-3.30pm

Thursday 30 January 2025, 9.30am-3.30pm

Thursday 13 February 2025, 9.30am-3.30pm

Cromer

Thursday 23 January 2025, 10am-12noon at Cromer Parish Hall, Cromer, NR27 9HH

Downham Market

The team will be at Downham Market Library, Downham Market, PE38 9JS on:

Tuesday 14 January 2025, 10am-4pm

Wednesday 15 January 2025, 10am-4pm

Tuesday 21 January 2025, 10am-4pm

Wednesday 22 January 2025, 10am-4pm

Tuesday 28 January 2025, 10am-4pm

Wednesday 29 January 2025, 10am-4pm

Tuesday 4 February 2025, 10am-4pm

Thursday 6 February 2025, 10am-4pm

Tuesday 11 February 2025, 10am-4pm

Wednesday 12 February 2025, 10am-4pm

Tuesday 18 February 2025, 10am-4pm

Wednesday 19 February 2025, 10am-4pm

Fakenham

Thursday 30 January 2025, 10am-12noon at Wicken Green Coastal Supermarket, NR21 7LX

Gimingham

Tuesday 28 January 2025, 10am-12noon at Southern Hill Hospital, Gimingham, NR11 8ET

Gorleston

The team will be at Gorleston Library, Gorleston-on-Sea, NR31 6QU on:

Tuesday 14 January 2025, 9.30am-3pm

Tuesday 21 January 2025, 9.30am-3pm

Tuesday 28 January 2025, 9.30am-3pm

Tuesday 4 February 2025, 9.30am-3pm

Tuesday 11 February 2025, 9.30am-3pm

Tuesday 18 February 2025, 9.30am-3pm

Great Yarmouth

The team will be at Great Yarmouth Library, Great Yarmouth, NR30 2SH on:

Wednesday 15 January 2025, 9.30am-3.30pm

Wednesday 22 January 2025, 9.30am-3.30pm

Wednesday 29 January 2025, 9.30am-3.30pm

Wednesday 5 February 2025, 9.30am-3.30pm

Wednesday 12 February 2025, 9.30am-3.30pm

Wednesday 19 February 2025, 9.30am-3.30pm

The team will be at East Coast College, Great Yarmouth, NR31 0ED on:

Monday 20 January 2025, 1-3.30pm

Monday 17 February 2025, 1-3.30pm

And the team will also be at the following locations in Great Yarmouth on:

Monday 27 January 2025, 1-3.30pm at St George's Theatre, Great Yarmouth, NR30 2PG

Monday 3 February 2025, 12noon-1.30pm at Kingsgate Community Church, Great Yarmouth, NR31 0LE

Monday 3 February 2025, 2-4pm at Herring House Trust, Great Yarmouth, NR30 1NR

Heacham

Monday 13 January 2025, 10am-3.30pm at Heacham Parish Library, Heacham, PE31 7ER

Monday 10 February 2025, 10am-3.30pm at Heacham Parish Library, Heacham, PE31 7ER

Hunstanton

The team will be at Hunstanton Town Hall, Hunstanton, PE36 6BQ on:

Monday 13 January 2025, 10am-12noon

Monday 10 February 2025, 10am-12noon

The team will be at Old Hunstanton Village Hall, Hunstanton, PE36 6HS on:

Thursday 16 January 2025, 10am-12noon

Thursday 20 February 2025, 10am-12noon

King's Lynn

The team will be at King's Lynn Borough Council Offices, PE30 1EX on:

Wednesday 15 January 2025, 10am-1pm

Wednesday 29 January 2025, 10am-1pm

Wednesday 12 February 2025, 10am-1pm

Swaffham

The team will be at the Iceni Centre, Swaffham Community Centre, PE37 7RB on:

Friday 24 January 2025, 9.30am-1pm

Friday 7 February 2025, 9.30am-1pm

Friday 21 February 2025, 9.30am-1pm

Syderstone

Wednesday 15 January 2025, 10am-12noon at Syderstone Village Hall, Syderstone, PR31 8SD

Wednesday 19 February 2025, 10am-12noon Syderstone Village Hall, Syderstone, PR31 8SD

Wereham

The team will be at Wereham Village Hall, Wereham, PE33 9AP on:

Thursday 23 January 2025, 9.30am-12.30pm

Wednesday 5 February 2025, 9.30am-12.30pm

Thursday 20 February 2025, 9.30am-12.30pm

Get support from family hubs

Parent carers can go to a family hub for support to complete the SEND survey. Families can drop-in anytime, Monday to Friday, 8.30am-4.30pm.

Find your nearest family hub