Creating accessible environments for disabled people

This guide explains the considerations we take into account when planning, designing, or commissioning services, to promote access for disabled people.

Disabled people should be able to access and use everything we provide – and easily communicate with us.

This guide will look at accessibility under the following topics:

• Physical environments
• Interior design including facilities, fixtures, fittings, and furniture
• Digital information
• Technology
• Accessible communication
• Meetings and events
• Emergency egress for disabled people
• Policies, practices and procedures

If you need more guidance on accessibility, email us at accessibility@norfolk.gov.uk.