Creating accessible environments for disabled people

There should be:

• Adequate contrast and use of colours to support people with visual impairments and dementia. We achieve this by meeting a minimum difference in Light Reflectance Value (LRV) between surfaces.
• Adequate lighting to support people with visual impairments. We achieve this by providing specific levels of Lux (light level intensity) within specific environments or areas.
• Acoustics should allow clear verbal communication
• Use sound absorbent materials to reduce noise reverberation and promote accessibility for people who are d/Deaf or have hearing loss, or sensitivity to noise levels

Facilities, fixtures, fittings, and furniture

• Fixtures, fittings and furniture should be accessible:
  • Provide seating in different designs. Some with back support and arm rests and some at different heights. Office chairs should be adjustable.
  • Arrange furniture in suitably-sized rooms to ensure adequate space to turn a wheelchair
  • Counter tops (such as in reception and refreshment areas) should be at an accessible height for all users. We can also use dual level height counters.
  • Use signage to support wayfinding, such as simple, bold and braille signs. Consider the positioning and design of signs to ensure they are accessible and useful to all.
  • Alarm warning systems should use both visual and audible alerts
• Facilities within the premises should promote accessibility:
  • Toilet facilities should be available on each floor. This should include accessible toilets and easy use washing facilities. For example, taps, soap dispensers and hand dryers that account for people with limited dexterity, strength and visual impairments.
  • Hearing loop systems should be available to support users who are d/Deaf or have hearing loss. Fixed or personal loops should be available.