Norfolk SEND survey results 2023 summary

46% of parents/carers said they were happy with how well educational professionals have supported them and their child. 

31% of parents/carers said they are happy with how people work together to meet their child's needs. 

20% of parents/carers said they were happy with how well social care or early help services had supported them and their child. 10% did not know. 

37.8% of parents/carers felt their child's needs had not been clearly identified. 

83% of professionals said their service or organisation work in co-production with parents/carers and/or children and young people.  

Over 40% of professionals gather feedback from parents/carers informally, valuing the importance of regular communication. Over a third gather feedback during meetings, including review meetings and events were mentioned by a small number of professionals. 

Almost 50% of professionals have improved how they communicate with children and young people and parents/carers. Almost 25% had held more face-to-face sessions or adapted sessions to meet the needs of children and young people and parents/carers. 

71% of these children and young people said they are allowed to make choices about the support they get with learning. 

Find help: All SEND professionals are welcome to attend our SEND forum for SEND professionals . You can also find SEND training for professionals .