Rogue traders and bogus callers

Doorstep rogue traders pretend to be builders, gardeners or handymen offering to carry out work or 'urgent' repairs to your house or garden. The work is often poor, unnecessary and the price quoted can increase rapidly.

Bogus callers are con men or women who will use all sorts of believable stories to gain access to your home so they can steal. They usually work in pairs.  While one keeps you busy talking at the door, the other will try to get into your house.

The best advice is not to deal with anyone on your doorstep who turns up uninvited.

Always remember - it is your home and you do not have to agree to anything. Do not be bullied. If you feel pressurised or threatened, go inside, stay inside and ring 999.

Report a rogue trader or a bogus caller

If a rogue trader is currently at the premises, or will be coming back, you can email the police or contact our partners, the Citizens Advice consumer helpline, on 0808 223 1133 (freephone).

If you feel vulnerable or threatened, call 999.

Trading Standards are committed to responding to any ongoing incident or one where a trader may be returning. We use information gathered from reports to build up a picture of who is trading unlawfully in Norfolk.