Consumer advice
We work in partnership with the Citizens Advice consumer service to help you solve many consumer issues.
If you need help with a problem or you need advice before you buy, visit the Citizens Advice website or contact the Citizens Advice consumer helpline on 0808 223 1133 (freephone) - a trained adviser can assist you over the phone.
Consumer checklists
Use these checklists to help you make an informed decision when buying a used car or starting a home improvement project:
Loan sharks
How to get help if you have borrowed money from a loan shark
No cold calling zones
How to apply for a no cold calling zone in your area
Rogue traders and bogus callers
What to do if you are targeted by a rogue trader or a bogus caller
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