About accessible content

The Web Content Accessibility Guidelines (WCAG) are internationally recognised recommendations. The guidelines explain how to improve web accessibility and solve users' problems.

WCAG 2.2 is the latest version of the guidelines. 

Levels of compliance 

There are three levels of compliance within the WCAG 2.2 guidelines:

Level A 

This covers basic accessibility.

Level AA 

It is a legal requirement that Norfolk County Council (NCC) websites meet this level. This is stated in The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Meeting this level means our websites are accessible for as many people as reasonably possible. 

Level AAA

This is a higher level of accessibility. WCAG conformance requirements state that level AAA is not possible for some content.

What the WCAG guidelines cover

The guidelines cover areas such as:

• Colour contrast
• Correct tagging of images and headings
• Link text

By fixing these issues, we can:

• Help remove some of the common barriers people face with inaccessible websites
• Improve the experience for all users
• Make the website work better for users of assistive technology. For example, screen readers used by people with visual impairments.

Further information

• Understanding accessibility requirements for public sector websites and apps on GOV.UK  
• Accessible communication formats guidance on GOV.UK