About accessible content

We have created step-by-step guides to help you:

• Create and commission accessible content
• Check content is accessible

Step-by-step guides

How to make web pages accessible

How to make Word documents accessible

How to make PDFs accessible

Accessible forms

How to make video and audio accessible

Accessible Powerpoint presentations and spreadsheets

How to make easy read documents accessible

How to commission accessible digital content and platforms

Read further guidance on how to create accessible content.

Norfolk County Council (NCC) Digital Customer Experience team

The NCC Digital Customer Experience team checks the documents that are submitted to go on the websites we maintain.

We run accessibility checks on PDFs using Adobe Acrobat Pro accessibility check. This tells us if there's anything wrong with the document. We also do manual checks, as the Adobe Acrobat Pro accessibility check does not cover everything.

We will tell you if you need to fix anything.

For most content, we would expect you to make sure your work is accessible from the start. But if you have a complex digital project or are working with a supplier, NCC staff can contact the Digital Customer Experience team (opens in a new window) (opens new window) for advice. Just select the 'Ask advice' option on our online form.