Recycling centre booking help

Why we have introduced a booking system for Norfolk Recycling Centres

The booking system will help:

Reduce congestion
Reduce waiting times
Reduce the risk of traders disposing of waste without paying
Save the council money by spreading customer visits across our opening hours

Concerns about fly-tipping

Other councils that already have booking systems, including Suffolk and Essex, have not found any evidence that the booking process has increased fly-tipping levels.

In January 2023, the Department for Environment, Food and Rural Affairs (DEFRA) carried out a study to find if there were any links between recycling centres using booking systems and fly-tipping. Surveys and interviews carried out with local authorities did not show a link between booking systems and fly-tipping.

DEFRA's report: Research into possible links between recycling centres and incidents of fly-tipping.