Norfolk's digital inclusion strategy

Recent Digital Inclusion Highlights

6000 laptops were provided to digitally excluded children through the 'Every Child Online' campaign
1000 families were supported with devices and/or connectivity via the Norfolk Assistance Scheme
300 devices were provided to the voluntary, community or social enterprise (VCSE) sector to support Norfolk residents to get online

Staying healthy - NHS Connect: NHS funded, device gifting with library wrap-around support was given to patients referred with longer term conditions. This covered two projects - patients with cancer and those with mild mental health problems
Norwich Good Economy Commission funding: extra funding was given to families on low income, improving their money management and online skills
Libraries online shopping phone support provided for online library services during the Covid-19 pandemic
NHS Accelerated Digital Transformation funding provided for the Digital Health Hub, linked to the Good Things Foundation: Better Health Outcomes

We have supported 7,000 learners online in 2020/21 with formal qualifications and courses to support mental health and wellbeing

Technology Enabled Care (TEC) Lending Library - Adult Social Care, the Innovation Team and Norfolk Libraries are piloting a new approach to loan care support devices to people to build knowledge, confidence and skills in using digital technology.
Alzheimer Cooperative Valuation in Europe (ALCOVE) project - Adult Social Care and the Innovation Team are supporting day service users with Video Care phones. These are simple devices for people with no or low digital skills that allow them to access video calls.