Infant Feeding Friendly Norfolk
Frequently asked questions
Does it cost anything to join the scheme?
No, it is free to sign up to the scheme.
Do all staff members need to complete training?
We can provide training materials, digitally, as part of the scheme. We ask that you offer this training to staff members who are supporting families on the premises.
Do we have to provide a private room?
A private room is not compulsory. Most parents will feed anywhere, as long as they have somewhere to sit. Some may prefer a more private or quiet spot for their comfort or their baby's needs. It is therefore helpful to try and support this request where you can. You should never tell people who are breastfeeding that they must use a private space or room.
What do I do if another customers complains about infant feeding?
The law in England, Scotland and Wales (under the Equality Act 2010) ensures that a mother cannot be stopped from breastfeeding or bottle feeding her baby in a place that she is legally allowed to be. If someone asks you to tell a mother to stop feeding their child then you could:
- Show them the infant feeding policy scheme or sticker
- Show them the pledge certificate on display
- Ask them whether they want to move to sit somewhere else, if this is possible
You must not ask the mother who is breastfeeding to move.
Can I sign up to the scheme even if we don't have a seating area?
Yes, definitely. Often all you need to feed an infant is a chair to sit on and to know you're welcome to use that space.