Disabled travel pass

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You are eligible for a disabled travel pass if:

• You are a Norfolk resident
• You are five years old or above
• You have a permanent disability or a disability lasting at least 12 months

You are eligible for a disabled travel pass if your disability falls into one of these categories:

1. People who are blind or partially sighted
2. People who are profoundly or severely deaf in both ears
3. People who cannot speak
4. People who have a disability, or have suffered an injury, which has a long-term effect on their ability to walk
5. People who are without use of both arms
6. People who have a learning disability that includes significant impairment of intelligence and social functioning. These disabilities must have started before adulthood and have a lasting effect on development. Autism, Asperger's and learning difficulties (such as Dyslexia and ADHD) are not covered by this definition.
7. People who have been refused a driving licence on medical grounds. This must be for any reason other than persistent misuse of drugs or alcohol.

You are automatically eligible for a disabled travel pass if:

• You have been issued with a Blue Badge
• You receive higher rate mobility component of the disability living allowance benefits
• You receive war pensioner's mobility supplement benefits
• You receive personal independence payment (PIP) benefits (with an award of eight points or more for the moving around or communicating activities)

For further details, see the Department for Transport's guidance to Local Authorities on assessing eligibility.

If you have moved to Norfolk from another English county, your pass is still valid. However, we recommend you apply for a new travel pass from Norfolk County Council.

If you have moved to Norfolk from Scotland, Wales or Ireland, your pass is not valid. You must apply for a new travel pass.

Companion pass

If you need help to access and travel on public transport, you may be entitled to a companion pass.

A companion pass allows one other person to travel with you for free in Norfolk.

To be eligible for a companion pass you must:

• Be unable to walk to a bus stop
• Be unable to get on or off a bus without help

Learn more about the companion enhancement and how to apply.