Provider assessment and market management solution (PAMMS)
What is PAMMS?
The Provider Assessment and Market Management Solution (PAMMS) is an online assessment tool. We use it to help us assess the quality of care delivered by providers of adult social care services.
All the Care Quality Commission (CQC) regulated health and social care services we commission, will receive an audit using the PAMMS tool.
Following our assessment, a summary report and ratings are made publicly available on the PAMMs Provider Portal. Reports are widely used by statutory agencies.
Is a PAMMS audit and CQC inspection the same?
No. But there is a close relationship between the PAMMS assessment and CQC's current inspection requirements.
The PAMMS assessment is a supportive tool that we use. It is intended to help providers prepare for a CQC visit. The assessment report will show any high achieving service areas. Similarly, any areas that are not achieving the same high standards are identified and support is put in place to get positive results.
If you have any queries about PAMMS, email qaprovidersassd@norfolk.gov.uk
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