'You Said, We Did' SEND in Norfolk 2023-4

The Educational Psychology Specialist Service (EPSS) has developed several parent carer digital online noticeboards of support information that schools can share with families on the following topics:

• Autism
• Sleep
• Social, emotional and mental health (SEMH)

The early years and childcare team:

• Set up an Early Years SEND Consultative Group to better understand the needs of early years settings, childminders and the families who use their services
• Attended Making Sense of SEND events to meet and talk to parents carers about early years services and support
• Is reviewing and updating the early years information on the SEND Local Offer, to give early years providers and families a better understanding of early years services and support

The inclusion and opportunity team has:

• Worked with special schools to review steps provision and support for families of children and young people with SEND
• Collaborated on the design and launch of a new SEND and inclusion support line. This will help parents carers who have a child with SEND to get help when services and support are not working.

The new schools and community teams have established relationships with educational settings in their community zones.

The NHS Norfolk and Waveney Integrated Commissioning Board (ICB) children, young people and maternity (CYPM) team is:

• Developing a new digital library for parents carers which will launch in autumn 2024
• Developing training for parents carers that will be available on Just One Norfolk website in autumn 2024