Get started with an online account

Opening the form

1. Login to your Children's Services Online account and go to the dashboard of the record we've sent the form to. If you have access to several records, you may need to check each one to find where we've sent the form to. If you're unsure, contact your worker to check.
2. From the dashboard, locate the Items to complete tile on the bottom right of the screen.
3. Select the tile to go to the full Items to complete page. This page contains all forms we've sent you to complete and which you have not yet submitted.
4. Select the name of the form you wish to complete. This will open the form.

Saving a form to complete at a later date

If you need to save the form and come back to it, select 'Save for later'. This will save the form and it will remain on the Items to complete page.

Submitting your completed form

When you have finished filling in your form, you can submit it. There will either be:

• A 'Submit' page in the form, containing a 'Submit' button
• A 'Submit' or 'Submit Contribution' icon at the bottom of the page, near the 'Save for later' and 'Print' options

This can vary for different forms; some may have one of these options and others have both options.

Use any 'Submit' button to submit your form. You'll be asked to confirm if you wish to submit the form. Select 'Confirm'.

Download a guide to using forms

We've produced an illustrated guide to the above advice if you need further help.

Download the guide (PDF) [240KB]