Get started with an online account

Viewing a document

Log in to your Children's Services Online account and go to the dashboard of the record we've sent the document to. If you have access to several records, you may need to check each one to see where we've sent the document. If you're still unsure, contact your worker to check.
From the dashboard, locate the Items to view tile on the bottom left of the screen.
Select the tile to go to the full Items to view page. Unopened items appear in bold.
Select the name of the document you wish to view.
When you select the document you wish to view it will automatically download to your device. You may save it to your device if you need to.

We've produced an illustrated guide to the above steps if you need further help.